Complete Installation Support from Survey to Handover

Not every building is ready for a standard wall-mounted water refill station. Some spaces require additional preparation, concealed pipework, electrical access, drainage routes or a dedicated stud wall to create a safe, tidy and professional finish.

That is where Water Refill Group can help.

Our bespoke installation service is designed for schools, workplaces, gyms, healthcare sites, public buildings and commercial environments where a standard installation may not be suitable. We assess your space, recommend the most appropriate refill station, design the required installation setup and, where needed, build a stud wall or housing structure to support the unit.

As a UK supplier and installer of Elkay water refill stations, bottle filling stations and drinking fountains, WRG provides nationwide installation and servicing support for schools, workplaces and public spaces.

What Our Design and Build Service Can Include

Site Survey & Feasibility Check

We assess your proposed location, water supply, drainage, electrical access, wall type, user flow and installation requirements.

Refill Station Specification

We help you choose the right bottle filling station, drinking fountain or combined hydration unit for your setting and expected usage.

Stud Wall Design & Build

Where the existing wall is unsuitable, we can design and build a purpose-made stud wall to house the refill station and conceal services.

Plumbing & Electrical Coordination

We plan the required water, waste and power connections so the unit can be installed safely, neatly and efficiently.

Professional Installation

Our team installs the unit, connects the services and ensures the finish is practical, durable and suitable for daily use.

Designed for Buildings Where Standard Installation Is Not Enough

Many refill stations are installed directly onto existing walls. However, this is not always possible. Older buildings, lightweight partitions, exposed service areas, unsuitable wall surfaces or limited pipework access can make a straightforward installation difficult.

A bespoke installation gives you more flexibility.

WRG can create a dedicated installation area that works with your building rather than against it. This may include building a new stud wall, forming a recessed section, concealing pipework, creating access panels or preparing the space for a wall-mounted or in-wall bottle filling station.

The result is a water refill point that looks intentional, performs reliably and fits naturally into the surrounding environment.

Need a Refill Station Installed Where There Is No Suitable Wall?

WRG can survey your space, design the installation and build the required stud wall or housing structure to support your new refill station.

Book a Bespoke Installation Survey
Enquiry & Site Survey

Every bespoke installation starts with understanding your building, your requirements and the type of refill station you want to create. During the initial enquiry stage, Water Refill Group will discuss your space, the expected level of use, the type of users accessing the refill point and any practical challenges that may affect the installation.

This is followed by a site survey, where our team can assess the proposed installation area in more detail. We look at the existing wall structure, available water supply, waste route, power access, floor space, user flow and the overall suitability of the location. This is especially important for projects where a standard wall-mounted installation may not be possible.

The survey also helps identify whether a bespoke stud wall or housing structure will be required. If the existing wall cannot safely support the refill station, if services need to be concealed, or if the unit needs to be positioned away from the current wall layout, WRG can advise on the best approach from the outset.

By completing a proper survey before work begins, we help reduce disruption, avoid unnecessary delays and ensure the final installation is practical, safe and suited to the building.

Design & Specification

Once the survey has been completed, WRG will help design the most suitable installation setup for your site. This includes selecting the right refill station, confirming the preferred position and planning how the unit will connect to the required water, waste and electrical services.

At this stage, we consider both the technical requirements and the appearance of the finished installation. For some buildings, a simple surface-mounted unit may be the right option. For others, a recessed bottle filling station or a unit built into a purpose-made stud wall may create a cleaner, more professional result.

The design stage also allows us to plan how the stud wall or installation housing will be built. This may include working out the depth of the wall, where access panels may be needed, how pipework will be concealed and how the unit can be serviced in the future. The goal is to create a design that looks neat, functions properly and supports long-term use.

WRG can also advise on product options such as chilled water, filtered water, touch-free bottle filling, combined drinking fountain units and high-capacity refill stations for busy environments. This ensures the finished installation is matched to your building, budget and expected daily usage.

Build & Installation

After the design has been agreed, the build phase can begin. This is where the proposed installation area is prepared and any required stud wall, framework or housing structure is constructed.

If a stud wall is needed, WRG can build it around the specific requirements of the selected refill station. The wall can be designed to provide a secure fixing point, conceal pipework and electrical services, and create a clean finished surface for the unit. This is particularly useful in schools, offices, gyms, leisure centres and public buildings where the refill station needs to be durable, accessible and visually tidy.

During this stage, the necessary plumbing, waste and power routes are prepared so the refill station can be installed correctly. The unit is then fitted into position, securely fixed and connected to the required services. Where relevant, this may include filter systems, chilled water components, drainage connections and sensor-operated bottle filling technology.

The build and installation phase is carefully managed to create a robust, professional finish while keeping the space as practical as possible for future maintenance and daily use.

Go Live, Handover & Ongoing Use

Once the refill station has been installed, WRG will test the system and prepare it for use. This includes checking the water flow, drainage, power connection, filtration system and overall operation of the unit to make sure everything is working as it should.

The handover stage gives your team the information they need to use and manage the refill station with confidence. WRG can explain how the unit works, how users should interact with it, what routine checks may be required and when filters or servicing may be needed.

For facilities teams, this is also the point where maintenance access and future service requirements can be reviewed. Because bespoke installations are planned with long-term use in mind, elements such as access panels, concealed pipework and service points should already be considered as part of the finished design.

After the installation goes live, your building has a dedicated hydration point that is ready for everyday use. Whether it is supporting students, staff, members, visitors or the general public, the result is a clean, reliable and accessible refill station built around the needs of your space.

Ready to Create a Bespoke Water Refill Installation?

From the first enquiry through to survey, design, build and go-live, Water Refill Group can manage the complete installation process for your new refill station. Whether your space needs a straightforward wall-mounted unit or a fully bespoke setup with a purpose-built stud wall, concealed services and a clean finished surround, our team can help design a solution that works for your building.

Book a Bespoke Installation Survey

Start Your Water Refill Installation

Ready to create a dedicated hydration point for your building? Water Refill Group can support your project from the first enquiry through to survey, design, build and go-live.

Whether you need a standard refill station installation or a fully bespoke setup with a purpose-built stud wall, concealed pipework and a clean finished surround, our team can help plan and deliver a solution that works for your space.

We’ll assess the site, recommend the right unit, design the installation around your building and complete the work so your refill station is ready for everyday use by staff, students, visitors, members or the public.

Speak to WRG today to arrange a survey and start planning your bespoke installation.

Request a Site Survey

Request an Installation Survey

If you’re planning a new water refill station and need support with survey, design, stud wall construction or full installation, speak to Water Refill Group today.

Tell us a little about your building, proposed installation area and whether you require a purpose-built stud wall or concealed service setup. A member of our team will get back to you to discuss the next steps.

Speak to Our Installation Team

Planning a new water refill station? Our team can help with survey, product advice, bespoke stud wall builds and full installation support.

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